Lightspeed Support
Lightspeed Fiji provides exceptional expertise in the deployment of satellite internet, managed services, and video streaming solutions in the Pacific region. With over 1000 satisfied managed services clients in Papua New Guinea, New Zealand, Solomon Islands, and Fiji, our primary focus is on ensuring uninterrupted online connectivity for our customers.
Lightspeed does required a contract. Service is billed on a month to month basis and you can cancel at any time if you decide the service is not a good fit for you. Once your subscription is cancelled, your service will remain active until the end of the payment period.
Please note – by canceling service, you may not be able to reactivate immediately. Reactivation is dependent on service availability and capacity in your area.
If ordering in a location that is at capacity, you can make a deposit. Upon completing your order, you will be charged a one-time deposit cost. This cost is later subtracted from the total due for the Starlink hardware cost.
The deposit cost is only applied to the total Starlink hardware cost. It is not applied to the first month service cost.
The billing day of the month is linked at an account level and is based off the date you activate your first subscription. After your first subscription, all active subscriptions on the account, regardless of activation date, will be billed on the billing day of the month.
Example: If a subscription is activated on 2/10, the billing day of the month becomes the 10th. The first invoice will be generated on 3/10 and will bill for services activated since 2/10 and 3/10-4/10.
Upon completing your order, you will be charged a one-time activation and a monthly rental fee.
The monthly rental fee will be charged every month in addition to the Lightspeed Starlink service fee.
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Reliable high-speed internet for businesses, starting at FJD$209/monthly with a hardware cost of FJD$1,250/oneTime.
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Reliable high-speed internet for maritime, emergency response, and mobile businesses, starting at FJD$825/monthly with a hardware cost of FJD$8,250/oneTime.
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